Effective Date: January 1, 2026 • Last Updated: June 10, 2026
PitchFit L.L.C-FZ ("PitchFit", "we", "us", or "our") is committed to protecting your privacy and handling all user data with international best-practice confidentiality and security mechanisms. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data and Customer Content when you use our websites and our subscription products, Ask and Insights (collectively, the "Services").
PitchFit is a Limited Liability Company licensed in the Meydan Free Zone, Dubai, United Arab Emirates (Licence No. 2526573.01). This Policy is designed to align with global best practices, including the EU and UK General Data Protection Regulation (GDPR / UK GDPR), the California Consumer Privacy Act as amended by the CPRA (CCPA/CPRA), and the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
By using the Services, you acknowledge that you have read this Policy. Where required by law, we rely on a lawful basis (described below) or your consent to process personal data.
For personal data about your use of the Services (such as account and billing data), PitchFit acts as a data controller. For Customer Content that you upload and process through the Services - including financial statements you add to Insights - PitchFit acts as a data processor (or service provider) and processes that content only on your instructions and to provide the Services. Where you upload personal data within Customer Content, you are the controller of that data and are responsible for having a lawful basis to provide it to us.
Financial statements, documents, files, queries, and other materials you upload or generate within the Services, including statements you add to Insights for standardization and comparison. Customer Content may include data about companies and, in some cases, individuals. It is stored within your Instance.
We use information to:
Where the GDPR or UK GDPR applies, we process personal data on one or more of the following legal bases:
We do not sell your personal data. We do not "sell" or "share" personal data for cross-context behavioral advertising as those terms are defined under the CCPA/CPRA. We disclose information only as follows:
PitchFit operates globally and may process and store information in countries other than your own, including the UAE, the United States, and the European Union. Where we transfer personal data across borders, we implement appropriate safeguards required by applicable law, such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, and equivalent mechanisms under the UAE PDPL, together with technical and organizational measures to protect the data.
We retain personal data and Customer Content only for as long as necessary to provide the Services and for the purposes described in this Policy.
Customer Content. Customer Content, including financial statements added to Insights, is stored within your Instance and is deleted when your Account is unsubscribed or deleted.
Account and billing data. We may retain limited account and transaction records for as long as needed to comply with legal, tax, accounting, and audit obligations.
Backups. Residual copies may persist in routine, secure backups for a limited period before being overwritten in the ordinary course.
On request, and subject to legal retention requirements, we will delete or return personal data we process on your behalf.
We use cookies and similar technologies to operate the Services, keep you signed in, remember your preferences, and understand usage so we can improve performance. You can control non-essential cookies through your browser settings or, where provided, our cookie banner. Disabling certain cookies may affect functionality. Where required, we obtain consent before placing non-essential cookies.
We apply international best-practice technical and organizational measures to protect personal data and Customer Content, including encryption in transit and at rest where appropriate, access controls and least-privilege principles, logical separation of customer Instances, network and application security controls, monitoring and logging, and regular review of our security practices. No system is completely secure; in the event of a personal data breach affecting your rights, we will notify affected parties and the relevant authorities as required by applicable law.
Subject to applicable law, you have the right to access, rectify, erase, restrict, or object to processing of your personal data, to data portability, and to withdraw consent. You also have the right to lodge a complaint with your local supervisory authority.
Subject to applicable law, you have the right to know what personal information we collect and how it is used and disclosed, to access and delete it, to correct inaccurate information, and to non-discrimination for exercising your rights. As noted above, we do not sell or share personal information for cross-context behavioral advertising.
Subject to applicable law, you have rights to access your personal data, request correction or erasure, restrict or object to processing, request portability, and withdraw consent, in accordance with the UAE PDPL.
To exercise any of these rights, contact us at hey@pitchfit.ai. We will respond within the timeframes required by applicable law and may need to verify your identity before acting on a request.
The Services are intended for business and professional use and are not directed to children. We do not knowingly collect personal data from anyone under the age of 18. If you believe a child has provided us personal data, please contact us and we will take appropriate steps to delete it.
The Services may link to or process data from third-party websites and publicly available sources. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies. Publicly available financial statements processed through the Services remain subject to the rights and terms of their respective sources.
We may update this Privacy Policy from time to time. If we make material changes, we will provide reasonable notice (for example, by email or in-product notice) and update the effective date above. Your continued use of the Services after the changes take effect constitutes acceptance of the updated Policy.
For privacy questions or to exercise your rights, contact us at hey@pitchfit.ai.
PitchFit L.L.C-FZ - Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates. Licence No. 2526573.01.